DISA
DISA is the world’s leading supplier of foundry equipment and metal surface finishing systems. With over 1200 employees in more than 13 locations, efficient desktop management became a serious issue. In the summer of 2007, DISA started the One Client Project. It was part of their strategy to build one company. At that time, each location had its own client solution, so software implementation and change management was impossible.
In their first global software scan, they found thousands of different applications within DISA, in many different languages. They wanted to reduce that to one hundred, all in English. RES Automation Manager was the key element in achieving that goal. They were able to scan their PC’s in seconds, producing detailed overviews of all software installed. Then, they presented all our department managers with their own list, and asked them to select what they really needed. It turned out that in some cases they were using up to 10 different software packages for the same task. Today, they are down to only 110 applications.
The company also decided to redesign its IT strategy thoroughly. They wanted to manage all software from a central location and build a global support team with eight members worldwide. Through the use of RES Workspace Manager and Automation Manager, they accomplished this goal while also improving daily security. They found out that they were losing drawings, and Workspace Manager helped prevent that by allowing DISA to grant or deny access to important materials from a central location within seconds. The implementation of RES Software has led to a noticeable reduction in support calls and an increase in overall productivity and efficiency throughout DISA.
